Covid-19

COVID-19 (Coronavirus) Mitigation Plan
at Bill Luke Automotive Dealerships

NOTICE – Face Masks Required

  • Given the City of Phoenix’s new mandate, as well as for the health and safety of our customers and employees a face mask is required when entering Bill Luke. If you do not have one, please visit our receptionists and one will be provided for you. 
 

 

To All our Loyal Customers,

 

Bill Luke Auto Dealerships have been deemed “Essential Business”.  Sales, Service, Parts & Body Shop Remain OPEN FOR BUSINESS.

 

In light of the Governor’s recent announcement to Stay Home and In Place, we wanted to let you know that we are still OPEN FOR BUSINESS.  Your safety and the safety of our employees is paramount.  We will continue to vigilantly practice social distancing and sanitizing practices recommended by the CDC as outlined below and in our video.

 

Bill Luke’s Sanitizing and Social Distancing Measures:

  • We wipe down all surfaces and chairs with medical grade cleaner throughout the day.
  • Our cleaning crew each night is utilizing medical grade cleaners to ensure extra sanitary measures are being taken.
  • We tip up our chairs in the lobby to indicate that they have been sanitized.
  • We sanitize each vehicle after every test drive and prior to any delivery (at-home or in service)
  • We utilize plastic steering wheel and seat covers when you bring in your vehicle for service.

 

Coming Into the Store? 

  • Sales Hours: Monday-Friday 8 AM-9 PM, Saturday 9 AM-6 PM, Sunday 10 AM-5PM.
  • NEW Service Hours: Monday-Friday 7 AM-5 PM for appointments – Closing at 6 PM.

 

Bill Luke At-Home Services: As part of our efforts to help during this crisis, we will remain open at our stores for both sales and service. But, we understand that you may feel more comfortable transacting from the comfort of your home.  Bill Luke is answering the call to provide the following At-Home Services:

 

Buy Online & FREE Home Delivery | At-Home Test Drives | Virtual Vehicle Walk-Arounds | Service Valet

 

  • Buy Online & FREE Home Delivery (up to 50 miles) – You can purchase your vehicle through our online buying tool or over the phone.  FREE Delivery up to 50 miles. *Every car will be sanitized prior to delivery*
  • At-Home Test Drives – Our sales professionals can come to you, so you can test-drive the vehicle from the comfort of your home.
  • Virtual Vehicle Walk-Arounds – Our sales professionals will take a video or video conference with you to walk-around the vehicle. Get an in-depth virtual look at the vehicle before purchasing.
  • Service Valet – If you can’t bring in your vehicle, we will pick up and drop it off for you at NO COST.
  • Limited Service Valet appointments daily – call 602-457-4646 to set-up your appointment today.
  • *Every vehicle will be sanitized prior to Service Valet Drop-Off*
 

Our Commitment to You:

We will continue to update you if we experience any changes as an organization that will affect your car buying or servicing experience. Be safe and take care of one another.

 

Warm regards,

 

Don Luke

Owner and CEO | Bill Luke Automotive Group

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Try Our At-Home Services!

As part of our efforts to help during this crisis, we will remain open at our stores for both sales and service. But, we understand that you may feel more comfortable transacting from the comfort of your home. Bill Luke is answering the call to provide the following At-Home Services